Senior Service Management Specialist

  • Full Time
  • Qatar

 Recruitment Opportunity with Management Solutions International (MSI) 

Our client in Qatar is looking to hire Senior Service Management Specialist

Requirements:
Minimum Requirements:
▪ Bachelor’s degree in Computer Engineering/Science, Electronics Engineering, or any other appropriately relevant field.
▪ 10 years of progressive experience in a directly related field. 6 years of professional experience in IT service management and service operations in an enterprise level environment. 3 years in similarly relevant senior service management specialist role with around the same team capacity and complexity of assigned tasks
▪ Certifications in industry relative standards, frameworks and schools of practice such as ISO/IEC 20000, ITILv3 Expert, ITILv4, CMMI, etc. Excellent knowledge and experience in automating service management policies, processes, procedures and KPIs using ITSM system from leading vendors such as BMC, AVANTI and Service Now.
▪ Excellent knowledge and understanding of Information Technology industry, trends, architectures, integrations and process computing. Excellent knowledge and understanding in service management concepts including service strategy, service design, service transition, service operation and continual service improvement.

To Apply:
▪ Send CV to sana@themsigroup.com

Deadline: 27th October, 2022

For more jobs, please visit www.themsigroup.com / www.facebook.com/ManagementSolutionsInternational

Only shortlisted applicants will be contacted

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