- December 22, 2021
- Posted by: themsigroup
HIRING: Management Solutions International
One of our premier Healthcare Service Provider client is looking to recruit Support Analyst
Roles & Responsibilities –
- Take calls/mail requests from HIMS users from hospitals
- Identify any resolution and curate the tickets/pass to the relevant resolver group.
- Understand the limitations of the applications and good knowledge of Bugs.
- Work closely with the resolver and update the clients on the ticket resolution and time taken.
Skills Required –
- Good knowledge of the hospital flow is a plus
- Knowledge of HIMS is a plus
- Good communication skills in English with anyone regional language.
- Knowledge in HTML and SQL (PL SQL / MySQL).
- Ability to prepare MIS reports using PL/SQL
- Please send your resume to firstname.lastname@example.org
- Salary Range: AED 4000 – AED 6500 / Month