Technical Support Engineer

  • Full Time
  • Egypt

Recruitment Opportunity with Management Solutions International (MSI)

Our Client a reputable IT Company is hiring for their Egypt operations:

Role : Technical Support Engineer

Location: Egypt

Industry : IT

Job Description

Technical Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems.

Responsibilities:

* Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements.
* Company application troubleshooting and support during UAT and production.
* Customer Support and Customer Training.
* Work with multiple teams for the successful resolution of issues and incidents.
* Open to flexible working conditions including after-hours scheduled application maintenance and support.
* Creating Microsoft SQL Server and Oracle Databases scripts to identify and correct data integrity issues in customer’s data

ACADEMIC QUALIFICATIONS

* Bachelor’s degree in Engineering or Computer Science.

PROFESSIONAL EXPERIENCE

* 1-6 Year(s) of experience in the Application/SW support position
* Hands-on experience in Microsoft SQL Server and Oracle Databases scripts is a plus
* Knowledge of IIS , Tomcat, Rabbit MQ applications server is an advantage
* Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
* Linux knowledge
* Good knowledge at Ticketing Systems

Personal Skills:

* Ability to Work Under Pressure
* Self-motivated professional to work with minimal direction with  effective time management skills
* Strong Analytical and troubleshooting skills
* Innovative thinker
* Strong communication skills.
* Excellent attention to detail.

To Apply:
Please send your resume to saad@themsigroup.com
Mention current, expected salary and notice period

Deadline: 30th October 2022

Only shortlisted candidates will be contacted

    Upload your Updated Resume