IT departments are essentially the backbones of organizations. All mission critical organizations heavily depend on the services and systems managed by their IT staff. Therefore, it is pivotal to plan their activities and equip the IT staff with necessary tools
We provide following services related to Information Technology
IT Governance
- IT Strategy development
- IT department annual planning
- IT Organizational structure
- Policy/Procedure/ Manual development
- IT staff utilization and optimization
- IT Risk registers
Operational
- IT Service Management
- KPIs for IT staff (measuring efficiency and effectiveness)
- Job descriptions for IT Personnel
- IT Project Management
- Project scoping and planning
- Business process and system design
- Project management support
- Infrastructure capacity planning
- Disaster Recovery site establishment and review
Information Security
- Cyber security assessments
- Vulnerability assessments/Penetration testing
How can we add value
MSI’s holistic approach combines technology, expertise and process to bring about improvements in your IT department, we will ensure that it adequately supports organization’s mission and aligns with their objectives. Due to the fast-paced nature of the technology world, it’s always beneficial to have a second opinion before you start making major changes.